Privacy Policy

Effective date: June 1, 2026

Immersion Chengdu (“we”, “our”, “us”) is an initiative of Neopontis SASU, dedicated to helping international students discover language programs and cultural experiences in Chengdu, China.

We are committed to protecting your personal data and respecting your privacy.

Information We Collect

We may collect the following information when you contact us or use our website:

Name
Email address
Phone number
Country of residence
Information related to your study plans or enquiries
Any information you voluntarily provide through contact forms or emails

We also collect basic website analytics (such as pages visited and browser information) to improve our services.

How We Use Your Information

Your information is used to:

Respond to your enquiries
Recommend suitable programs or services
Manage your application process when requested
Communicate important updates
Improve our website and services
Meet our legal obligations

We never sell your personal information.

Sharing Your Information

We only share your information when necessary, including with:

Partner language schools
Accommodation or local service providers involved in your program
Technical service providers (website hosting, email services)
Authorities when legally required

Only the information necessary for providing the requested services will be shared.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorized access, loss or misuse.

Data Retention

We keep your personal data only for as long as necessary to provide our services or comply with legal obligations.

Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw your consent at any time

To exercise your rights, please contact us at:

Email: neopontis@gmail.com

Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

You may disable cookies through your browser settings.

Contact

Immersion Chengdu is an initiative of Neopontis SASU.

For any privacy-related questions:

Neopontis SASU
8 Ruelle Boulot
97400 Saint-Denis
La Réunion – France

Email: neopontis@gmail.com